Frequently Asked Questions

Every day, Springfield drivers ask us about insurance claims, repair timelines, rental cars, and warranties. This page answers the most common questions we hear so you know what to expect before you bring your vehicle in.

If you don't see your question here, call (413) 739-7317 or use the contact form — a real person from our shop will get back to you.

Visit North End Auto Body

North End Auto Body
1304 Dwight St, Springfield, MA 01107
Phone: (413) 739-7317
Email: info@northendautobody.com
Hours: Monday–Friday 8:00 AM – 5:00 PM